Pega - Case Type Questions and Answers

AllJobsInfo

Administrator
Staff member
1.What is the name of Case Type rule get’s created when we create a case type?
A.pyDefault

2.What is the Flow That gets executed when we run case type , which creates WO?
A.pyStartCase

3.A Case Type class is ?
A.Belongs to a Class Group.

4.What are the rules that gets executed when we run a case type?
A.Case Type -->pyStatysCase (Flow) -->pzInitializeStage (Activity) -->GetFirstStage (Activity)

5.How to move from one stage to other stage by leaving in between stages.?
We can use ootb flow shape or call ootb activity “Change Stage” “pxChangeStage”.
By default Change stage will move the case to “

6.How many types of Locking are there in case type?

1664118849370.png

Types of Locking
Two Types
1.Default Locking (Only One user can edit the case) : Lock gets acquired, when an operator Opens the Case.
2.Optimistic Locking (Multiple Users can edit the case) : Lock will be acquired inly when an action is performed and gets release after action completed. That means multiple operators can open and edit the case at same time, But only one can submit at a given moment,
If two people at same time “Lock issue”.


7.We have a flow with two assignments (Optimistic locking)

First assignment – Customer details
Second assignment – Vehicle details.
Two operator opened Customer details assignment, Filling form
I.Operator 1 has filled the Form at 7:30 AM and click on submit
II.Operator 2 has filled the form at 7:31 and click on submit
The submit action of operator 1 to get completed, will take 5 minutes.

Now what happens to operator 2, submit action?
A.Displays Lock issue.

8.Another Question is

Two operator opened Customer details assignment, filling form
III.Operator 1 has filled the Form at 7:30 AM and click on submit
IV.Operator 2 has filled the form at 7:35 and click on submit
The submit action of operator 1 to get completed, will take 4 minutes.
Operator 1, customer details got stored into “Work Table”.

Now what happens to operator 2, submit action and data submitted by Operator 2?
i. Operator 2 will not be facing lock issue
ii. Data submitted by operator 2 is not going to store into table, because the customer details assignment has already been completed by Oprator1.
First operator has completed the assignment. PRPC displays a screen saying assignment completed and displays a refresh button.

9.What is table where Pega Stores the last generated WO Number for a given prefix?
A.PC_Data_UniqueID (pyPrefix, pyLastServeredID)

10.What is the flow creates WO, when we run case type?
A.pyStartCase
Calls Activity pzInitializeStage
Call pzGetFirstStage

11.How a case moves from One to Another Stage?
A.PC, internally calls an Activity “pxChangeStage”.
 
Top