process flow and screen flow
Process flow is the main flow for which you can create a case route to respective operators WL or WB, this can be persisted to DB, anything can be performed here. For eg: use integrator shape to call Web services, call any smart shapes, or what all shapes available can be used in this process flow.
Screen flows are designed for a single user completing a multi-step process.
Screen flow can be used by a single operator and completed by single operator here we can use limited shapes no routing of next screen to another operator
Process flow is the main flow for which you can create a case route to respective operators WL or WB, this can be persisted to DB, anything can be performed here. For eg: use integrator shape to call Web services, call any smart shapes, or what all shapes available can be used in this process flow.
Screen flows are designed for a single user completing a multi-step process.
Screen flow can be used by a single operator and completed by single operator here we can use limited shapes no routing of next screen to another operator