BPM is a process centric approach for improving business performance that combines information technology with governance methodologies.
What is a Process:
Input -----Business Process----Output
Business process is essentially a standardized way to convert a set of inputs into a desired output that a customer would find valuable.
Ex: Loan application for a Bank, a cx fills the electronic application form supplied by the bank. This information becomes the input for the loan application process. Upon considering the details they used to make a decision whether to approve or reject the loan.
The output of the business process is the decision that is communicated to the customer followed by the money being paid in to the correct customer’s bank account.
We can say that business process transforms several inputs into specific and more valuable outputs.
In general we can define the output process as everything that emerges from the process.
The secondary output is the email notifying the customer after decision.
3 pillars of the BPM are Technology, People & Process
All 3 aspects need to work together to make the BPM process success.
BPM Life cycle:
Design ---Modeling & Simulation---Execution---Monitoring---Optimization
What is a Process:
Input -----Business Process----Output
Business process is essentially a standardized way to convert a set of inputs into a desired output that a customer would find valuable.
Ex: Loan application for a Bank, a cx fills the electronic application form supplied by the bank. This information becomes the input for the loan application process. Upon considering the details they used to make a decision whether to approve or reject the loan.
The output of the business process is the decision that is communicated to the customer followed by the money being paid in to the correct customer’s bank account.
We can say that business process transforms several inputs into specific and more valuable outputs.
In general we can define the output process as everything that emerges from the process.
The secondary output is the email notifying the customer after decision.
3 pillars of the BPM are Technology, People & Process
All 3 aspects need to work together to make the BPM process success.
BPM Life cycle:
Design ---Modeling & Simulation---Execution---Monitoring---Optimization
- Design: Process is carefully designed to make it simple & straight forward. So it can be completed in short span of time without making mistakes.Good design reduces the number of problems over the lifetime of the process
- Modeling& Simulation: During modeling and simulation of the project the process is documented in the form of activity model. It is impossible to simulate the behavior of the system.
- Execution: Once process is approved by the management then it is deployed, this occurs during the execution phase of the project
- Monitoring: the project team will monitor the performance of the business process if anything goes wrong
- Optimization: If any problem arrives changes will be made to further optimize the process to take care of exceptions
- Better, faster & more cost effective than your current alternatives
- Adapt Quickly to changing business conditions
- Process business critical activities faster & with Quality
- Reduce the number of errors and exceptions
- Reduce overall IT costs & Improves Productivity
- Effective resource utilization
- Reduce duplications
- Increase Efficiency and Performance
- Reduce business risks